Q4 2023 | TENA Mortgage Servicing QC Notable Audit Findings This summary represents an analysis of Servicing Quality Control data from servicing life events analyzed
In excess of 35,000 mortgage servicing Quality Control reviews were conducted during the first quarter of 2019 with nearly 2,000 unique audit exceptions cited by
Mortgage Servicing Quality Control Notable Audit Findings: July – December 2018 In excess of 60,000 mortgage servicing Quality Control reviews were conducted during the second half
To identify mortgage origination Quality Control audit exceptions that occur frequently, TENA analyzed the audit results from thousands of Origination QC audits that it completed
Fannie Mae issued Servicing Guide Announcement SVC-2025-01 (Announcement), setting forth updates to the Servicing Guide. Per the Announcement, Fannie Mae introduced new cybersecurity requirements for
Freddie Mac issued Bulletin 2025-2 (Bulletin) announcing revisions to the Single-Family Seller/Servicer Guide. Per the Bulletin, Freddie Mac: Revisions related to the portfolio reconciliation requirement
New York passed a bill amending recently enacted flood insurance requirements and restrictions for mortgage lenders and servicers. In December, 2024, New York passed a
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