TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team all work together to keep TENA’s products and services current with agency guidelines. Statutory and regulatory changes are continually monitored and reviewed, as are associated interpretations, bulletins, issued letters, and memoranda. Changes that address residential lending and servicing requirements are reflected in revisions to audit questions.
All audit question additions, deletions, and/or revisions are published to SECONDLOOK on a monthly basis; mutually benefiting all SECONDLOOK licensees as well as TENA’s outsource audit division (which also utilizes SECONDLOOK Audit Software).
Random, targeted, and discretionary selection algorithms support both fixed and statistical sampling methodologies.
Analysis of Audit Findings, Trend Analyses, Summary, Follow-up and hundreds of other standard and customizable reports.
The APR Validator uses both imported and auditor-supplied data to independently compute the APR. If discrepancies are found, it automatically notifies the auditor of the exception.
The power is derived from a rules-based platform permitting audit testing scripts to be easily customized to reflect your firm’s unique audit needs.
Dynamic testing scripts that only include questions which are pertinent and relative to the loan being audited, including optional state compliance.
A pool of over 15,000 continually updated audit questions is used to populate audit testing scripts to meet ever-changing regulatory requirements.
Ensure your consumer loans are in compliance with consumer protection laws and regulations. Available for both the origination and servicing of loans.
Includes a comprehensive catalog of dynamic testing scripts for secured and unsecured loans, auto loans, HELOCs, credit cards and private student loans.
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TENA covers every step in the mortgage review process, from Pre-Funding to Post-Closing to Servicing, and more!
FHA issued Mortgagee Letter 2025-06, updating servicing, loss mitigation and claim requirements. The Mortgagee Letter includes (but is not limited to) updates with respect to:
The CFPB adopted rules amending the Fair Credit Reporting Act (FCRA) with respect to medical information. Per the rule adoption, the CFPB removed an exception
FHA published an update to the Single Family Housing Policy Handbook (SF Handbook 4000.1). The update includes minor policy changes and technical edits, and incorporates
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