Fannie Mae issued Servicing Guide Announcement SVC-2016-02 (Announcement). This Announcement: clarifies requirements with respect to HAMP incentive payments; updates the maximum number of allowable days within which routine foreclosure proceedings are to be completed; and announces a new telephone number (1-800-2FANNIE) for contacting Fannie Mae. The new telephone number replaces multiple phone numbers, including the Customer Contact Center, Servicer Support Center, Investor Reporting and Fannie Mae Regional Offices.
Fannie Mae
Fannie Mae Issues Servicing Guide Announcement SVC-2025-01
Fannie Mae issued Servicing Guide Announcement SVC-2025-01 (Announcement), setting forth updates to the Servicing Guide. Per the Announcement, Fannie Mae introduced new cybersecurity requirements for
February 17, 2025
