TENA Web Services (TWS) consolidates the Quality Control process into one easy-to-use platform, offering a comprehensive solution for everything from file transfers, audit follow-up, reporting, action planning and more.
By streamlining communication and interactions between you, TENA, and your QC staff, the TWS platform saves your organization valuable time and resources.
TWS is available to all TENA clients at no cost. Contact TENA today to discover how TWS can elevate your Quality Control process!
Optimize your ability to reconcile defects, lower your net defect rate, and effectively reduce lending risk with the TENA Web Services platform.
TWS allows you to assign defects to responsible individuals for resolution, dispute the original finding, quickly sort, view, remedy, assign, and address individual or multiple defects, add unlimited notes and comments to specific or multiple issues, view reports showing your net defect rate and more.
Watch the demo video below to get an inside look at TWS:
Import defects from your initial QC findings and display them as individual defects, allowing you to assign them for resolution, rebut the original finding, and more.
TWS comes complete with robust reporting tools and pre-built reports, such as the Defect Trend Report. Stay on top of your data and keep everyone on the same page for resolving defects.
Reduce deficiencies, create actionable plans and quickly communicate change to save time in your organization and effectively reduce your lending risk.
TENA covers every step in the mortgage review process, from Pre-Funding to Post-Closing to Servicing, and more!
FHA issued Mortgagee Letter (ML) 2025-09 and Title I Letter (TIL) TIL-490 removing loan eligibility for non-permanent residents. Per the ML and TIL, FHA eliminated
RHS issued a SFH Guaranteed Origination Notice (Notice) terminating the temporary loan eligibility for non-U.S. citizens with valid social security numbers and employment authorization documents.
FHA issued Mortgagee Letter 2025-08 rescinding the policy guidance announced in Mortgagee Letters 2021-27, 2024-07 and 2024-16. Mortgagee Letter 2021-27 pertained to appraisal fair housing
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